WiiShoppe Privacy Policy

Last Updated: September 2026

At WiiShoppe, we respect your privacy and are committed to protecting the personal information of customers, sellers and other users of our online marketplace.

This Privacy Policy explains what information WiiShoppe may collect, how we use and protect that information, when information may be shared, and the choices available to users.

By using WiiShoppe, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

WiiShoppe may collect personal information that you provide when creating an account, placing an order, becoming a seller, contacting support or otherwise using the platform.

This may include:

• Full name;

• Email address;

• Telephone number;

• Billing and delivery addresses;

• Account information;

• Order and purchase history;

• Seller and business information;

• Product listings;

• Customer service communications;

• Delivery information;

• Transaction information; and

• Other information you voluntarily provide.

The information collected will depend on how you use WiiShoppe.

2. Account Information

When you create a WiiShoppe account, we may collect information required to identify you, manage your account and provide marketplace services.

You are responsible for keeping your account information accurate and current.

You should also protect your password and other account credentials from unauthorized access.

3. Payment Information

When you make a purchase through WiiShoppe, payment information may be processed by WiiShoppe and/or authorized third-party payment service providers.

Depending on the payment method used, payment providers may collect information required to authorize and process your transaction.

WiiShoppe will only collect, access or retain payment information to the extent reasonably necessary for processing transactions, maintaining records, preventing fraud or meeting legal requirements.

Users should never send passwords, PINs or other sensitive banking credentials through ordinary messages to WiiShoppe sellers.

4. Order and Delivery Information

When you place an order, WiiShoppe may collect and process information required to complete the transaction.

This may include:

• Customer name;

• Delivery address;

• Contact number;

• Product ordered;

• Order value;

• Seller information;

• Payment status;

• Delivery instructions; and

• Order status.

Relevant information may be provided to the seller, courier or delivery provider where necessary to fulfil your order.

5. Seller Information

Users who register as sellers may be required to provide additional information.

This may include:

• Seller or business name;

• Contact information;

• Business address;

• Identification or verification information;

• Payment or payout information;

• Product information;

• Order information; and

• Other information reasonably required to operate a seller account.

WiiShoppe may use this information to verify sellers, operate the marketplace, process transactions, prevent fraud and comply with applicable requirements.

6. Information Collected Automatically

When you access WiiShoppe, certain technical information may be collected automatically.

This may include:

• Internet Protocol (IP) address;

• Browser type;

• Device type;

• Operating system;

• Pages visited;

• Date and time of access;

• Referring pages;

• Website interactions; and

• Other technical or diagnostic information.

This information may be used to operate, secure, maintain and improve WiiShoppe.

7. Cookies and Similar Technologies

WiiShoppe may use cookies and similar technologies to provide and improve website functionality.

Cookies may be used for purposes such as:

• Keeping users signed in;

• Remembering preferences;

• Maintaining shopping carts;

• Understanding website usage;

• Improving website performance;

• Detecting suspicious activity; and

• Supporting relevant advertising or marketing where applicable.

Users may be able to control certain cookies through their browser settings.

Disabling cookies may affect the functionality of some WiiShoppe features.

8. How We Use Personal Information

WiiShoppe may use personal information to:

• Create and manage user accounts;

• Process purchases and orders;

• Facilitate payments;

• Coordinate delivery or collection;

• Facilitate transactions between buyers and sellers;

• Provide customer support;

• Process returns, refunds and exchanges;

• Resolve disputes;

• Communicate order updates;

• Verify sellers;

• Prevent fraud and unauthorized activity;

• Improve website functionality;

• Maintain platform security;

• Analyse marketplace performance;

• Comply with applicable legal obligations; and

• Protect the rights and interests of WiiShoppe and its users.

9. Communications

WiiShoppe may use your contact information to send transactional communications relating to:

• Account activity;

• Orders;

• Payments;

• Deliveries;

• Returns;

• Refunds;

• Security notifications;

• Seller activity; and

• Customer support.

Where permitted, WiiShoppe may also send promotional or marketing communications.

Users should be provided with an appropriate way to unsubscribe from optional marketing communications.

Essential transactional or security communications may still be sent where necessary to operate an account or complete a transaction.

10. How We Share Information

WiiShoppe does not sell personal information to third parties for their independent use.

Personal information may be shared where reasonably necessary with parties such as:

• Sellers;

• Customers where required for a transaction;

• Delivery and courier providers;

• Payment processors;

• Website hosting and technology providers;

• Customer support service providers;

• Security and fraud-prevention providers;

• Professional advisers; and

• Government or regulatory authorities where legally required.

Only information reasonably necessary for the relevant purpose should be shared.

11. Information Shared With Sellers

When a customer purchases from a third-party seller, WiiShoppe may provide that seller with information reasonably necessary to fulfil the order.

This may include the customer's:

• Name;

• Order details;

• Delivery information;

• Contact information where necessary; and

• Relevant transaction information.

Sellers must only use customer information for legitimate marketplace and order-related purposes and must comply with applicable privacy requirements and WiiShoppe policies.

12. Information Shared With Delivery Providers

Where delivery is required, WiiShoppe or the seller may provide a courier or delivery provider with information required to complete delivery.

This may include:

• Customer name;

• Delivery address;

• Telephone number;

• Delivery instructions; and

• Relevant order information.

Delivery providers may also operate under their own privacy policies.

13. Security of Personal Information

WiiShoppe takes reasonable administrative, technical and organizational measures to protect personal information against:

• Unauthorized access;

• Loss;

• Misuse;

• Alteration;

• Disclosure; and

• Destruction.

However, no internet service, electronic storage system or method of transmission can be guaranteed to be completely secure.

Users should use strong passwords and take reasonable steps to protect their accounts.

14. Fraud Prevention and Security

WiiShoppe may use account, transaction, device and technical information to identify or investigate:

• Fraudulent transactions;

• Unauthorized account access;

• Payment fraud;

• Marketplace abuse;

• Suspicious seller activity; and

• Other security threats.

Where reasonably necessary, transactions or accounts may be temporarily restricted while suspicious activity is investigated.

15. Retention of Information

WiiShoppe may retain personal information for as long as reasonably necessary to:

• Provide marketplace services;

• Maintain user accounts;

• Complete transactions;

• Resolve disputes;

• Maintain financial and transaction records;

• Prevent fraud;

• Enforce marketplace policies; and

• Meet applicable legal or regulatory requirements.

Information that is no longer reasonably required will be deleted, anonymized or otherwise handled appropriately, subject to applicable requirements.

16. Children's Privacy

WiiShoppe is not intended to knowingly collect personal information from children who are not legally able to use the marketplace independently.

Where a minor uses WiiShoppe, the involvement and authorization of a parent or legal guardian may be required.

If WiiShoppe becomes aware that personal information has been collected improperly from a child, appropriate steps may be taken to address the matter.

17. Third-Party Websites and Services

WiiShoppe may contain links to or integrations with third-party websites and services.

These may include:

• Payment services;

• Delivery providers;

• Social media platforms; and

• Other external services.

Third-party services may operate under their own privacy policies.

WiiShoppe is not responsible for the independent privacy practices of third-party websites or services that it does not control.

Users should review the privacy policies of those services where appropriate.

18. Your Privacy Choices and Requests

Subject to applicable law and legitimate operational requirements, users may contact WiiShoppe regarding personal information associated with their account.

Depending on the circumstances, users may request:

• Access to certain personal information;

• Correction of inaccurate information;

• Updates to account information;

• Withdrawal from optional marketing communications; or

• Deletion or closure of an account where applicable.

Certain information may need to be retained for legitimate purposes such as transaction records, fraud prevention, dispute resolution or legal compliance.

19. Account Closure

Users may request closure of their WiiShoppe account through the available account or support channels.

Closing an account does not necessarily result in immediate deletion of all associated information.

WiiShoppe may retain information where reasonably necessary for legal, financial, security, fraud-prevention or dispute-resolution purposes.

20. International Service Providers

Some technology or service providers used by WiiShoppe may process or store information outside Trinidad and Tobago.

Where this occurs, WiiShoppe will take reasonable steps appropriate to the circumstances to ensure that personal information is handled consistently with applicable requirements and WiiShoppe's privacy obligations.

21. Legal Disclosure

WiiShoppe may disclose personal information where reasonably necessary to:

• Comply with applicable law;

• Respond to a lawful request or legal process;

• Protect the safety or security of users;

• Investigate suspected fraud;

• Protect WiiShoppe's legal rights; or

• Cooperate with lawful investigations.

WiiShoppe will not disclose information to authorities merely because it is requested where disclosure is not legally required or otherwise appropriately authorized.

22. Business Changes

If WiiShoppe undergoes a merger, acquisition, restructuring, sale or transfer of some or all of its business or assets, relevant user information may form part of that transaction where permitted by law.

Any successor responsible for the information will be expected to handle it in accordance with applicable privacy requirements.

23. Changes to This Privacy Policy

WiiShoppe may update this Privacy Policy periodically to reflect changes in:

• Marketplace services;

• Technology;

• Business practices;

• Security requirements; or

• Applicable legal requirements.

The updated policy will be published on the WiiShoppe website with a revised Last Updated date.

24. Contact WiiShoppe

If you have questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, please contact WiiShoppe using the Contact Us or Support options available on the website.

Please provide sufficient information for WiiShoppe to identify and respond to your request.

WiiShoppe
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